We shared a beautiful journey with Jennie and Inger. Both passionate and skilled hairdressers who realized their dream of launching their own salon business called The Nest.
We supported them by conducting a Feasibility Study, determining their unique positioning within the competitive landscape, and providing clear insights on business expectations.
We provided support with salon design and functionality in collaboration with their contractor.
Through business coaching we worked together to get best practices in place before opening, such as setting salary brackets and commission schemes, developing staff KPIs and so much more.
We also conducted the Client Journey training for the salon team, for them to be able to provide outstanding customer service.
Together we built strong foundations, laying the groundwork for an exceptional salon business.
It has been an absolute joy and privilege to witness their dream turn into reality.