Description
35 Operations Policies & Procedures:
- Age and Child Policy
- Cancellation Policy
- Client Booking Policy
- Client Punctuality Policy
- Confidentiality and Privacy Policy
- Consumption Adjustment Policy
- Daily Logbook Policy
- Daily Targets Policy
- Down Payment Policy
- Fixed Assets Policy
- Gift Card Policy
- Handling Client Complaints Policy
- Hygiene and Sterilization Policy
- Laundry/Linen Management Policy
- Loyalty Program Policy
- Manual Invoice Policy
- Maintenance Policy
- Mobile Phones Policy
- Morning Briefing Policy
- Municipality Requirements Policy
- No-Smoking Policy
- Operational Reports Policy – Daily/Weekly/Monthly Reports
- Payment Policy
- Petty Cash Fund Policy
- Purchase Process Policy
- Redo Policy (Hair and Nails)
- Refer-a-Friend Policy
- Refund Policy
- Sales Collection, Deposit and Reporting Policy
- Sales Exchange Policy
- Social Media Policy
- Spoken Language Policy
- Staff Room Policy
- Stock Rotation Policy
- Till Float Policy
Format: Word Document (56 pages)
6 Operations Related Forms:
- Asset Disposal Form
- Asset Transfer Form
- Cash Advance Request Form
- Cash Turnover Logbook
- Petty Cash and Till Float Handover Form
- Sales Collections Banking and Cash for Bank Change Logbook
Format: Excel and Word Documents to allow changes to be made
