Receptionist

Job Description

Job Description:
Greeting and welcoming clients in a friendly manner

Scheduling and confirming appointments via phone, email, or booking software

Managing the salon’s calendar and coordinating with stylists and technicians

Answering client inquiries about services, pricing, and promotions

Processing payments, handling cash, and maintaining financial records

Keeping the reception area clean and organized

Promoting salon products and services to clients

Handling customer complaints or concerns professionally

Maintaining client records and updating contact details

Ordering and restocking office supplies as needed

Inventory Management: Help monitor stock levels of retail products, shampoos, and color supplies, reporting any shortages to management.

Continuous Learning: Observe senior stylists, ask questions, and take advantage of internal training opportunities to hone your cutting and coloring skills.

Skills & Qualifications:

Strong communication and customer service skills

Proficiency in scheduling software and basic computer skills

Ability to multitask in a fast-paced environment

Professional and friendly demeanor

Attention to detail and organizational skills

Previous experience in a receptionist or customer service role (preferred)
Job Type: Full-time
Including Incentives like Commission, Tips and Overtime

Experience:

Salon Receptionist: 2 years (Required) POS FRESHA

Language:

Arabic & English (Preferred)