Starting a business is an exceptionally exciting time and I love being involved in the creative and operational work that goes into making someone’s business dreams come true! In my 20 years of experience gained across the spectrum, from the salon floor as therapist to the top levels of salon management, have given me vast exposure to salon business models, from branding, marketing, budgeting, operations and expansion methods, strategies and practical know-how.
If you are already running your salon successfully and booking results that you’re proud of, you’re probably wondering, “What’s next?” Because you and I both know that if you’re not innovating, you’re moving backwards compared to your competitors. Let me step in and help you expand your business.
Nothing is more frustrating than seeing the potential of your own salon fall short of the vision in your mind. Even big brands experience slumps in business; I’ve personally been involved in rebranding campaigns that create outstanding outcomes.
If you are the proud owner of a salon business and aren’t satisfied with the results you’re getting, let me analyze your business and I’ll tell you exactly what you need to turn your company around!
As your beauty salon business grows or evolves, you will be required to undertake greater focus on strategy while simultaneously adjusting your management capacity, capabilities and delegation. This can be a challenging transition to make, both personally and professionally. If not done carefully, it can result in discord in the team and financial implications to the business. I encourage entrepreneurs to see this as an investment not only in themselves, but ultimately, in their beauty salon business as well.
Do you know that a healthy salon business gains around 30% of their total revenue through retail sales?
Does your team realize that the future belongs to those who understand the concept of outstanding customer service?
The number of complaints is on the rise, worldwide, as clients are no longer prepared to put up with poor service. Undoubtedly, as a salon business, your main focus is on delivering an excellent client experience.